1. Introduction
This Privacy Policy explains how MWJ Marketing Agency Ltd ("MWJ", "we", "us", or "our") collects, uses, stores, and protects your personal data when you visit marketingwithjay.uk (the "Website"), get in touch with us, or use our services. We are committed to protecting your privacy and handling your personal data openly and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who we are
MWJ Marketing Agency Ltd is the data controller responsible for your personal data.
- Company name: MWJ Marketing Agency Ltd
- Registered in England and Wales, company number 14961335
- Registered office: 8 Princes Court, Royston, SG8 9FG, United Kingdom
- Email: info@marketingwithjay.uk
If you have any questions about this policy or how we handle your data, please contact us at info@marketingwithjay.uk.
3. The personal data we collect
Depending on how you interact with us, we may collect and process the following categories of personal data:
- Contact and enquiry details — such as your name, email address, telephone number, company name, job title, and the content of any messages you send us through our contact form or by email.
- Client and business information — information we need to deliver our services to you or your organisation, including correspondence and project-related details.
- Technical and usage data — such as your IP address, browser type and version, device information, pages visited, and how you use the Website, collected automatically through cookies and similar technologies.
- Marketing preferences — where relevant, your preferences for receiving marketing communications from us.
We do not intentionally collect special category data (such as health, religious, or political information) through our Website.
4. How we collect your data
We collect personal data:
- Directly from you — when you complete a form on our Website, email us, request a proposal, or engage us to provide services.
- Automatically — when you use our Website, through cookies and similar technologies (see Section 8).
- From third parties — for example, professional networking platforms such as LinkedIn, or publicly available business sources, where you have made your information available or where we have a legitimate interest in contacting your organisation.
5. How we use your data and our lawful bases
Under the UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:
- To respond to your enquiries and requests — our lawful basis is our legitimate interests in answering questions and pursuing potential business relationships, or taking steps to enter into a contract with you.
- To provide our services — our lawful basis is the performance of a contract with you or your organisation.
- To send marketing communications — where you have given consent, or on the basis of our legitimate interests in promoting our services to existing and prospective business clients. You can opt out at any time.
- To operate, maintain, and improve our Website — our lawful basis is our legitimate interests in running an effective and secure website.
- To comply with legal and regulatory obligations — our lawful basis is compliance with a legal obligation.
Where we rely on legitimate interests, we have considered your rights and interests and are satisfied our use of your data is fair and does not override them.
6. Marketing communications
We may send you information about our services where you have consented or where we are otherwise permitted to do so. You can ask us to stop sending marketing communications at any time by emailing info@marketingwithjay.uk or by using the unsubscribe link in our emails.
7. Sharing your data
We do not sell your personal data. We may share it with:
- Service providers who help us run our business and Website — for example, website hosting, email, analytics, and customer-relationship or marketing platforms. These providers act on our instructions and are bound by appropriate data protection obligations.
- Professional advisers such as accountants and legal advisers, where necessary.
- Authorities or regulators where we are required to do so by law.
8. Cookies
Our Website uses cookies and similar technologies to help it function, to understand how visitors use the site, and to improve your experience. This includes essential cookies required for the site to work and analytics cookies. We use Google Analytics, a service provided by Google, to collect information about how visitors find and use our Website — for example, the pages they visit and the time they spend on the site. Google processes this information on our behalf, and you can learn more from Google's own privacy policy. You can control cookies through your browser settings and, where available, through our cookie preferences on the Website.
9. International transfers
Some of our service providers may store or process personal data outside the United Kingdom. Where this happens, we take steps to ensure your data receives an equivalent level of protection, for example by relying on UK adequacy regulations or appropriate safeguards such as the International Data Transfer Agreement or Standard Contractual Clauses.
10. How long we keep your data
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymise it.
11. Your rights
Under the UK GDPR, you have the following rights in relation to your personal data:
- The right to be informed about how we use your data.
- The right of access to the personal data we hold about you.
- The right to rectification of inaccurate or incomplete data.
- The right to erasure ("the right to be forgotten") in certain circumstances.
- The right to restrict processing in certain circumstances.
- The right to data portability.
- The right to object to processing based on our legitimate interests or for direct marketing.
- Rights in relation to automated decision-making and profiling.
To exercise any of these rights, please email us at info@marketingwithjay.uk. We will respond within one month.
12. Data security
We have put in place appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
13. Complaints
If you have concerns about how we handle your personal data, please contact us first at info@marketingwithjay.uk so we can try to resolve them. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
14. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
15. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact:
- MWJ Marketing Agency Ltd
- 8 Princes Court, Royston, SG8 9FG, United Kingdom
- Email: info@marketingwithjay.uk